Volunteer Tasks

Prerequisite: Volunteer Tasks module must be enabled. See Team Modules Overview

Overview

Volunteer Tasks lets you post jobs to your fixtures, match days and training sessions. Parents claim a job straight from the event's screen, so there's no chasing the same people over WhatsApp every week.

Common uses: running the line, setting up the nets and corner flags, bringing half-time snacks, first aid cover, match photography.

Enabling Volunteer Tasks

Volunteer Tasks is off by default.

1. Go to Settings → Team modules → Customise features
2. Toggle Volunteer tasks on

Once it's on, coaches and admins see a Match day jobs section on every fixture and match day, and a Training jobs section on every training session. Parents see the section as soon as it has at least one job in it, so an event with no jobs doesn't show them an empty list.

Creating a Task

Tasks are created on the event they belong to: go to the fixture, match day or training session and add jobs there.

1. Open the fixture, match day or training session
2. Scroll to Match day jobs (or Training jobs on a training session)
3. Tap the + button
4. Enter a Title (required), e.g. "Run the line", "Bring oranges", "Set up corner flags"
5. Optionally add Notes with more detail, e.g. "Please arrive 20 minutes early to help set up"
6. Tap Create

The job appears straight away on the event for all team members to see.

📸 [Screenshot: Fixture detail showing Match day jobs section with an unclaimed task and the + button]

You can add as many jobs as you need per event. There is no limit.

How Parents Claim a Task

When a parent opens a fixture, match day or training session that has jobs, they see the jobs list. Each unclaimed job shows an empty circle.

To claim a job:

1. The parent taps the job
2. It's claimed in their name straight away
3. The row turns green and shows "You (tap to release)"

Other parents see the job as claimed with the claimer's name, and can't claim it until it's released.

Releasing a Claimed Task

If a parent can no longer do a job they claimed:

1. They tap the job (showing "You (tap to release)")
2. The job is released and anyone else can claim it

Coaches can delete a job if needed (see below), but can't release another parent's claim through the app.

Task Status at a Glance

Each job shows one of three states:

Deleting a Task

Only coaches and team admins can delete jobs.

1. Find the job on the fixture, match day or training session
2. Tap the 🗑 delete icon next to it
3. Confirm

The job is removed for all team members straight away.

Frequently Asked Questions

Can I create tasks that aren't linked to a specific fixture?
Not currently. Jobs are attached to a fixture, match day or training session. For general team jobs, use Team Chat or the team feed.

Can a coach claim a task?
Yes. Coaches and admins can claim jobs too, the same way.

What happens to tasks when a fixture is cancelled?
Jobs stay on the cancelled fixture's screen. Squadd doesn't delete them or tell the people who claimed them, so post an update in the feed or chat to let volunteers know.

Can I see all tasks across all fixtures in one place?
Not currently. Jobs are shown per event (fixture, match day or training session).

Can I mark a task as "done" after the event?
Not through the app. Once an event has passed, claimed jobs stay claimed. There's no completion step: the claim itself shows someone took it on.

Will parents receive a notification when a new task is added?
Not currently. Jobs appear on the event straight away, but no notification is sent. Parents see them the next time they open the fixture.

Related Articles

• Team Modules Overview
• Creating a Single Match
• Posting to the Team Feed